Today I got to ride for the first time in one of those new CTA traincars where all the seats face inward (they've been around for a while, but I've been lucky). It's like someone wondered "Hmm, how could we make public transportation more awkward and uncomfortable?"
They claim these new cars are better because they can accommodate more standees. But if their only objective is to increase capacity, why not just stack us in boxcars? Think of all that wasted space between riders' heads and the ceiling!