Thursday, April 19, 2007


Although I have become accustomed to intrusive advertising -- especially on the Internet -- today I experienced a new level of irritation. When I clicked on a link to unsubscribe from an eWEEK mailing list, my browser showed me an advertisement. I had to click on "Go directly to" to reach the page that said I was successfully unsubscribed. There are times when pursuit of the almighty dollar shouldn't get in the way of customer service, and this was one of them. I wanted to say, "Get your tongue out of my mouth... I'm kissing you goodbye!"

No comments: